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Let's work
together

We value collaboration. Share your project ideas, and let’s create something amazing together!

Phone

+63 975 1596971

Email

Social Media

  • Facebook
  • Instagram
  • TikTok
  • Youtube

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OFFICE

Come and visit our office

Address

Blk 7 Lot 17 Cong. Rd, Brgy. San Gabriel GMA, Cavite, 4117

Philippines

Opening Hours

Mon - Fri

8:00 am – 5:00 pm

1 / How do you handle project timelines and deadlines?

We’ve got a tight, professional pipeline:

  • Photos: 3-day turnaround

  • Videos: 5-day turnaround

  • Graphics: 3 days after photo approvals
    All deliverables go through internal quality checks before hitting your inbox.

4/ What file formats will I receive?

Deliverables will be in the formats best suited for your needs:

  • Photos: JPG/PNG

  • Videos: MP4 (HD or 4K)

  • Graphics: PNG, JPG, or PDF
    If you need something specific (e.g., ProRes, PSD), just let us know in advance!

7 / Who will be on set during my shoot?

We assign a curated team based on the project—could include a videographer, photographer, content director, and on-site producer. Everyone comes prepared and dressed in professional black attire so we blend in and focus on you.

2 / What’s the process from planning to delivery?

Our process is structured but creative:

  1. Planning – We understand your goals and build the roadmap

  2. Production – We shoot, film, and capture your brand in its best light

  3. Post-production – Editing, polishing, and magic-making

  4. Internal review – We QA it before you even see it

  5. Client feedback – You give input, we revise if needed

  6. Delivery – You receive everything polished and perfect

  7. Follow-up – We check in after to ensure you’re happy

5 / Will I have access to raw files?

We keep raw files for 1 month after project completion, just in case you need them. Let us know early if you'd like a copy, and we’ll arrange it with proper file delivery or a drive upload.

8 / How do payments work?

We typically ask for:

  • 50% upfront, 50% upon project completion

  • Or full payment upon delivery, depending on the scope

    We accept bank transfers and provide official receipts or invoices as needed. Let's keep it clean and professional. 

3 / How do I give feedback on deliverables?

We’ll send you the initial output via email or your preferred platform. From there, feel free to leave timestamped notes, or just shoot us a message with your revisions. We’ll revise fast and get the final output to you within the agreed timeline.

6 / How do we book a shoot or project with Lunarcore?

Slide into our inbox at lunarcorestudios@gmail.com or head directly to Services/Bookins tab. We’ll confirm availability, send a planning brief, and lock in the date. Don’t worry, we make it really easy to get started.

Still have questions?

No problem. You can reach out to:

Email: lunarcorestudios@gmail.com

COO (Pau): pau.lunarcorestudios@gmail.com

 

We’d be happy to walk you through any project details or creative ideas you have in mind!

Frequently Asked Questions

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